Privacy Policy

Last Updated: [2025-5-22]

[Your Website Name] (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our cross-border e-commerce platform. By accessing or using our services, you agree to the terms of this policy.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Details: Name, email address, phone number, shipping/billing address.

  • Transaction Data: Order history, payment information (credit/debit card numbers, PayPal account), invoices.

  • Communications: Customer service inquiries via email, live chat, or social media.

1.2 Automatically Collected Information

  • Device & Technical Data: IP address, browser type, operating system, device identifiers.

  • Usage Data: Pages visited, clickstream patterns, session duration, referral URLs (collected via cookies and similar technologies).

  • Geolocation: Approximate location derived from IP address or GPS (with your consent).

1.3 Information from Third Parties

  • Social Media: Public profile data if you log in via platforms like Facebook or Google (with authorization).

  • Payment Processors: Transaction confirmation details from Stripe, PayPal, or other providers.

2. How We Use Your Information

  • Order Fulfillment: Process purchases, arrange shipping, and provide customer support.

  • Account Management: Authenticate users, reset passwords, and secure accounts.

  • Service Improvement: Analyze user behavior to optimize website functionality and product recommendations.

  • Marketing: Send promotional emails or discounts with your consent (opt-out available).

  • Legal Compliance: Prevent fraud, comply with tax laws, and respond to lawful requests.

3. Sharing of Information

We may share your data with:

  • Service Providers: Payment processors (e.g., Stripe), logistics partners (e.g., UPS), analytics tools (e.g., Google Analytics).

  • Legal Authorities: To comply with court orders, government investigations, or applicable laws.

  • Business Transfers: In case of mergers, acquisitions, or asset sales.

  • Aggregated Data: Non-identifiable statistics shared with advertisers or partners.

4. Your Rights (CCPA Compliance)

Under the California Consumer Privacy Act (CCPA) and other US laws, you may:

  • Access/Delete: Request access to or deletion of your personal data.

  • Opt-Out: Opt out of the sale of personal information (if applicable).

  • Non-Discrimination: Exercise rights without receiving discriminatory treatment.

  • Do Not Track: Adjust browser settings to send “Do Not Track” signals (note: we currently do not respond to DNT signals).

5. Data Security

We implement measures including:

  • Encryption: SSL/TLS for data transmission.

  • Access Controls: Restrict employee access to need-to-know basis.

  • Incident Response: Procedures to address suspected breaches promptly.

6. International Data Transfers

Data may be transferred to and processed in countries outside the US. We ensure safeguards through contractual clauses or adequacy decisions where required.

7. Children’s Privacy

We do not knowingly collect data from children under 13 years old. Contact us to request deletion of inadvertently collected information.

8. Updates to This Policy

Changes will be posted on this page with a revised “Last Updated” date. Material changes may be notified via email or site banners.

9. Contact Us

For privacy-related inquiries or to exercise your rights:
Email: [linqingqun0@gmail.com]

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